Terms and Conditions

Welcome to Graceful Lilly Body Scrubs!
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully.

1. Use of Website
You agree to use our website for lawful purposes only and not to engage in any activity that may harm the site or other users.

2. Intellectual Property
All content on this website (text, images, logos, etc.) belongs to Graceful Lilly Body Scrubs unless otherwise stated. You may not use or reproduce any content without permission.

3. Limitation of Liability
We do our best to keep the information on this website accurate, but we cannot guarantee it is always up to date or error-free. Graceful Lilly Body Scrubs is not responsible for any damages resulting from the use of our website.

4. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

5. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.

Contact Us
If you have any questions, please contact us at info@gracefullillybodyscrubs.com or 0408 557 379.

Privacy Policy

At Graceful Lilly Body Scrubs, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect
We may collect information such as your name, email address, and any details you provide when you contact us or use our website.

2. How We Use Your Information
We use your information to respond to inquiries, improve our website, and provide our services.

3. Cookies
Our website may use cookies to enhance your experience. You can adjust your browser settings to refuse cookies if you prefer.

4. Sharing Your Information
We do not sell or share your personal information with third parties, except as required by law.

5. Security
We take reasonable steps to protect your information, but no method is 100% secure.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us
If you have any questions about this policy, please contact us at info@gracefullillybodyscrubs.com or 0408 557 379.

Refund Policy

At Graceful Lilly Body Scrubs, we want you to be satisfied with your purchase. If you are not happy with your order, please review our refund policy below.

1. Eligibility for Refunds
To be eligible for a refund, your request must be made within 14 days of your purchase. Items must be unused and in the same condition that you received them.

2. Non-Refundable Items
Certain types of products or services may not be eligible for a refund (e.g., digital downloads, personalised items). Please check the product description for details.

3. How to Request a Refund
To request a refund, contact us at info@gracefullillybodyscrubs.com with your order details. We will review your request and let you know the next steps.

4. Processing Refunds
If your refund is approved, it will be processed to your original payment method within 10 Business Days.

5. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page.